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Customer first - Digitisation is not just a buzzword: the real estate industry is in a period of transformation! Berlin Hyp is keen on playing a leading role in shaping this process. The digital transformation must be thought through and implemented not only from the Bank’s perspective, but also – crucially – from that of the customer.
Existing business processes must be scrutinised and planned anew. With intelligent networking and process automation, Berlin Hyp is digitising its internal value chain. The IT architecture follows standardised further development to an integrated SAP bank. This further enhances the flexibility, security, quality and availability of data and reporting. Combined with process optimisations, even faster possibilities to react to customer requirements are thus being created.
We are closely monitoring the market for interesting digitisation trends and are examining new business approaches. Berlin Hyp has now reached a number of key milestones. In particular, this involved the successful market entry of its own start-up OnSite ImmoAgent (a crowd-based real estate inspection service), participation at the Berlin Proptech 21st Real Estate (with which artificial intelligence can effectively be used for valuation) and cooperation with Carbon Delta, examining the effects of climate risks on properties in terms of “value at risk”. Furthermore, we invested in the “PropTech1” venture capital fund as part of our digitisation strategy and reached another milestone with the participation of a strategic investor in our start-up OnSite ImmoAgent.
The digital transformation of our business processes is driving not only the technical, but also above all the cultural change of the Bank. New features, such as higher digital skills, networking and mobile working are becoming increasingly important. An exciting challenge!
Future-oriented working methods, innovative products and the further development of the corporate culture are three factors that are driving Berlin Hyp forward. We develop innovative products, not only with our customers. In shaping the future together, we exchange ideas and share inspirations with each other.
Our “agile. networked. creative” vision for the future is implemented for this purpose. We create spaces that encourage lateral and new ways of thinking. We are working on building an open discussion culture across divisions and hierarchies. Future-oriented working methods, innovative products and the further development of the corporate culture are three factors that are driving Berlin Hyp forward. In particular, joint decision-making in competency groups and not only by managers requires new ways of thinking and acting.
We look for ambitious junior managers and support talented young people who would like to advance their technical or management careers. We want to share our knowledge. That is why we are heading into the future by #sharinginspiration. No innovation without inspiration!
We are convinced that progress cannot be achieved alone. Progress can only be achieved through exchange, together.
all the actors involved around one table
At the same time, it is about the business models of tomorrow. We are talking about the crux of the matter when we discuss what our industry will earn money with in the coming decades. Quite the contrary. We analyse and implement new added value in our entrepreneurial activities. We seek and promote new ideas and solutions, new products and processes. This is not to say this is simply a playing field for avant-gardists or an end in and of itself. Because we decide today on the priorities, personnel, processes and investments of tomorrow. This calls for courage and experience, curiosity and a new risk strategy. Because the biggest risk is to not move forward and to suppress changes. Ignorance is punished, togetherness is rewarded. This is how all players in our industry interact. This is how our ecosystem works.
We are convinced
that winning is only possible together.
Therefore, it is only logical in our market to jointly find new answers to the questions of today and tomorrow. On a decision-maker level. We see how quickly our industry can come under pressure. We know that new, promising business opportunities are ahead of us. We suspect that new cooperation models will become more important in the future. The market, the old and many new stakeholders and the generations following expect new answers from us… about our products and services, our values and attitudes. The criteria by which economic operators are assessed are constantly changing. But there are opportunities here, too. Our success also depends on the success of the new answers, on their quality and community spirit. Because as with in many other areas: some things are impossible to achieve alone.
For all these reasons, we invite our customers to debate with us, to be curious and honest. We want exchange and constructive dialogue that is confidential and completely open. Regardless of old roles and familiar patterns. We want to discuss, address problems for what they are and make opportunities concrete. Because we are convinced:
progress cannot be achieved alone.
Progress can only be achieved through exchange,
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