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Data Security | Berlin Hyp

Data security Information on data protection

Information on Data Protection
We thank you for visiting our homepage and for your interest in our bank. We take the protection of your personal data seriously and want you to feel comfortable and safe when visiting out Internet pages. 

Collection and Processing of Personal Data 
In principle, you can visit our homepage without us requiring any personal data from you. At irregular intervals, we evaluate technical information available on the Internet to every operator of Internet pages. This, for example, includes your screen resolution and the browser you use. This is in the interests of constant improvement of what we offer, and is always anonymous. 

Personal data is only collected when you provide us with it on a voluntary basis, for instance in the course of registering for our Newsletter, in a survey or for the implementation of a contract. 

Use and Forwarding of Personal Data and Specific Purpose Restriction 
All personal data acquired in the course of our direct Internet services is collected, processed and used in accordance with the valid applicable personal data protection provisions, only for the purpose of enforcing the contract and to safeguard our own justified business interests with regard to advice and guidance to our customers and product design to meet our customers' requirements. 

Use of cookies and session IDs
Cookies are used on some of our websites to provide information to users in a systematic manner. Cookies are small text files which are sent from our web server to your PC, where they are usually stored on your hard disk. Cookies do not become a part of your system and cannot cause any damage to your system.

The use of these cookies does not involve the storage of personal data, nor are they linked with your personal user data. Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies, or you can reset your browser to indicate when a cookie is being sent.

Berlin Hyp AG can be linked to other sites by third parties without its knowledge by means of hyperlinks. Berlin Hyp AG accepts no responsibility for representations or contents which arise through links to Berlin Hyp AG from the websites of third parties. 

We do not check the contents of external links. They are subject to the liability of the respective service provider. 

Some links on this homepage lead to external websites (e.g. Facebook, LinkedIn, Twitter, Xing). We have no influence on whether their operators comply with data protection provisions. We are not responsible for the design and content of these pages within the framework of our homepage.  

Email communication
Communication via e-mail can have security gaps. For example, e-mails sent to our employees can be stopped and viewed by experienced Internet users. If we receive an e-mail from you, we assume that we are entitled to reply by e-mail. Otherwise, a different type of communication must be expressly referred to. 

Google Analytics
Our website also uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics likewise uses cookies, text files which are stored on your computer and which enable an analysis of your use of the website. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in case of the activation of the IP anonymity on this website, your IP address is first shortened by Google within the member states of the European Union or in other treaty states of the Treaty on the European Economic Area. Only in exceptional circumstances is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to perform additional services connected to the website use and Internet use for the website operator. The IP address transmitted by your browser within the framework of Google Analytics is not amalgamated with other Google data. You can prevent the storage of cookies by corresponding settings of your browser software; however, we point out that in this case you may not be able to use all functions of this website to the full extent. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link ( ). 

You can prevent collection by Google Analytics by clicking on the following link: Prevent Google Analytics  
An opt-out cookie is set here, which prevents the future collection of your data on visits to this website. For further information on conditions of use and data protection, please see or . We draw your attention to the fact that on this website Google Analytics has been augmented by the code “anonymizeIp” in order to guarantee anonymous collection of IP addresses (so-called IP masking).

Use of Google Maps
For its branch finder, Berlin Hyp uses the maps service Google Maps API by Google Inc. to show locations on an interactive map. This means that information on the use of the Berlin Hyp website, including your IP address, is transmitted to Google servers in the USA and stored there. 
Although Google undertakes in its own data protection declaration not to pass on any information to third parties, it does make exceptions to this. The data collected in this way can possibly be transmitted to third parties if this is prescribed by law in the USA or if third parties process the data on Google’s instruction. The data protection declaration by Google Inc. is available at:
You have the possibility of turning off the maps service and preventing the transmission of data to Google. To do so, you must deactivate Java Script in your browser. In this case, you can no longer use the branch finder.

Security and the Right to Information
We employ technical and organisational security measures in order to protect the data provided by you from chance or deliberate manipulation, loss, destruction or access by unauthorised persons. Our security measures are constantly improved in accordance with technological developments. 

Data Protection Policy - How we treat your data and your rights
Information under Articles 13, 14 and 21 General Data Protection Regulation (GDPR)

Besides the website, we also process personal data in general as part of our business relationship. Please find information about our data processing and your data protection claims and rights, which in part also relate to the processing of data on our website, in our Data Protection Policy.
You will find responses to the following questions:
1. Who is responsible for data processing and who can I contact in this regard?
2. What sources and data do we use?
3. Why do we process your data (purpose of processing) and on which legal basis?
3.1. To perform contractual obligations (Art. 6 (1) (b) GDPR)
3.2. For the purpose of balancing interests (Art. 6 (1) (f) GDPR)
3.3. On the basis of your consent (Art. 6 (1) (a) GDPR)
3.4. Due to statutory requirements (Art. 6 (1) (c) GDPR)
4. Who receives my data?
5. How long will my data be retained?
6. Will data be transmitted to a third country or an international organisation?
7. What data protection rights do I have?
8. Is there an obligation for me to provide my data?
9. To what extent is automated decision-making used in individual cases?
10. To what extent is my data used for profiling (scoring) purposes?

If you have questions about the processing of your personal data, you can approach our data protection officer directly, who is also available for requests for information, applications or complaints: 

Data Protection Officer:
Berlin Hyp AG
Nikolaus Renner
Budapester Strasse 1
D-10787 Berlin
T: +49 30 2599 9381

E-mail encryption (SecureMail)

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